 |
 | ""Management" means, in the last analysis, the substitution of
thought for brawn and muscle, of knowledge for folkways and superstition,
and of cooperation for force. It means the substitution of responsibility
for obedience to rank, and of authority of performance for the authority
of rank." | |
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Peter F. Drucker
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| "A cardinal principle of Total Quality escapes too many managers: you
cannot continuously improve interdependent systems and processes until you
progressively perfect interdependent, interpersonal relationships." | |
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Stephen R. Covey
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| "Become aware of internal, subjective, subverbal experiences, so that
these experiences can be brought into the world of abstraction, of
conversation, of naming, etc. with the consequence that it immediately
becomes possible for a certain amount of control to be exerted over these
hitherto unconscious and uncontrollable processes." | |
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Abraham H. Maslow
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| "If I had to sum up in one word what makes a good manager, I"d say
decisiveness. You can use the fanciest computers to gather the numbers,
but in the end you have to set a timetable and act." | |
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Lee Iacocca
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| "It is the social obligation of management to make certain that its
executives are functioning at peak performance, both physically and
psychologically. To keep top men from spinning, management must see that
executives should: receive periodic medical checkups; receive periodic
psychological evaluations; be given an adequate number of assistants of
proper ability; have their time pressures reduced through improved
selling; be given training in leadership." | |
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Dr. Stanley G. Dulsky
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| "Many managers know how to get things done through people, to turn
people into tools, but not how to direct them, inspire them or motivate
them. Leadership provides a scenario to the people they"re leading. People
are willing to work their butts off if you give them an objective, show
them how to reach it, and prove that you mean it through action and
consistency." | |
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John Music
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| "People work in the system. Management creates the system." | |
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Dr. W. Edwards Deming
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| "Technology is dominated by two types of people: those who understand
what they do not manage, and those who manage what they do not
understand." | |
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Andrew A. ?Andy? Rooney
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| "Technology is ruled by two types of people: those who manage what
they do not understand, and those who understand what they do
not manage." | |
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Mike Trout
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| "The conventional definition of management is getting work done
through people, but real management is developing people through
work." | |
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Agha Hasan Abedi
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| "To manage a system effectively, you might focus on the interactions
of the parts rather than their behavior taken separately." | |
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Russell L. Ackoff
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